We are suffering resolving problem for our main website: www.popoway.cloud. We have to close it temporarily.
Release Date: April 27, 2017 4:30 AM
We executed the code migration of this website towards our backup server and you may visit now. However, DNS Servers and few CDN portals still remain to be fixed during the upcoming April Maintenance.
*For developers and editors: Please use command-line tool or client to publish contents as the admin systems is unavailable up to this time.
Release Date: April 25, 2017 9:40 AM
We switched the script provider of affected component in popowayCloud Box and now you are able to get access to its web app: https://box.popoway.cloud/
Our engineers and related companies are still dealing with issues on main website.
Release Date: April 24, 2017 7:50 PM
Please use desktop or mobile client instead if you met Error 502 when browsing popowayCloud Box web app because a few of its script interface uses the same provider which is affected by this issue.
We apologize for any inconvenience. ;(
Release Date: April 22, 2017 10:15 PM
Recovery time is subject to extension. Please wait for our notice of recovery and thanks for your patience.
Release Date: April 22, 2017 1:30 PM
Dear customers,
We are suffering resolving problem for our main website: www.popoway.cloud. You may probably meet with the error notice above.
It seems that there’s something wrong with our infrastructure provider RedHat because their API and Authentication systems are running with Degraded Performance. They anticipate that around 24 hours are required to solve this issue.
Also, our CDN provider Cloudflare is undergoing emergency maintenance now because their servers are under attack, which will significantly slow down the speed to enter the website.
Therefore, we have to pause the DNS and CDN service for www.popoway.cloud and you will be unable to visit this website today from April 22 2:00 PM to 11:00 PM (EDT). You will be noticed when it’s done.
Fortunately, any other services and websites including Virtual Machines, pCLSS and popowayCloud Box are not affected, thanks to the separate server and location.
We are sorry for any inconvenience.
popowayCloud Team
References:
[1] popowayCloud Status: https://status.popoway.cloud/
[2] RedHat incident page: https://go.popoway.cloud/s/isopln
[3] Cloudflare incident page: https://go.popoway.cloud/s/iscfsm